Last updated: January 2024
1. Introduction
finnora-scrubber ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when you:
- Complete contact forms or enquiry submissions
- Request a consultation or quote
- Subscribe to our communications
- Correspond with us via email
This information may include your name, email address, postal address, and details about your renovation project.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and general location data
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Process and manage your renovation projects
- Send you relevant information about our services
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent or unauthorised activity
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate interests in operating and improving our business
5. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and business
- Professional advisers such as lawyers and accountants
- Authorities when required by law
Any third parties with whom we share data are contractually obligated to protect your information.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for three years unless you request earlier deletion.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details provided below.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. International Transfers
Your information may be transferred to and processed in countries outside the United Kingdom. When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable law.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: 47 Hartwell Business Centre, Northampton Road, London NW1 4ET, United Kingdom
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.